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Understanding Our Privacy Policy

Before using the services that require registration that we provide on our website, you must agree to the privacy policy. We know how important privacy is. Therefore, we would like to explain below what information we receive and collect from you when you use these services and our placement service. We want to make it clear how we use the information we collect. By clicking on the appropriate field during registration and through forms, you declare that you have read the data protection declaration and that you agree to it.

1. Company Contact Details

The responsible body for the collection, processing, and use of your personal data within the meaning of the Federal Data Protection Act (BDSG) is:

Lumen Media Pte. Ltd.


Bank of China Building #25-01


4 Battery Road


049908 Singapore


Tel. +49 30 20 238411


Email: info [at) lumen [dot] media

2. Contact Details of the Data Protection Officer

If you request the collection, processing or use of your data by Lumen Media Pte. Ltd. If you wish to object to the data protection regulations as a whole or for individual measures, please send your objection by letter to the following contact details:

Lumen Media Pte. Ltd.


Bank of China Building #25-01


4 Battery Road


049908 Singapore


Maximilian Uhlig


+ 49 30 692 00 764


Email: info [at) lumen [dot] media

3. Purpose of Collection, Processing and Usage

Our site can be used without providing personal information. Different rules may apply to the use of individual services on our site, which in this case are explained separately below. Your personal data (e.g. name, address, email, telephone number, travel interest, travel destination, etc.) will only be processed by us in accordance with the provisions of German data protection law. Data is personal if it can be clearly assigned to a specific natural person. The legal basis for data protection can be found in the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).

The following regulations inform you about the type, scope, and purpose of the collection, use, and processing of personal data by the provider. We would like to point out that internet-based data transmission has security gaps so that complete protection against access by third parties is impossible.

4. Collection, Storage, and Use of Personal Data

When you visit our website, we collect, use and store your personal data. Pursuant to Section 3 (1) BDSG, personal data is individual information about the personal or factual circumstances of a specific or identifiable natural person (data subject).

The personal data are collected, processed and used by StudentsGoAbroad and the cooperation partners only for the following purposes:

Contact us to verify the data


Preparation of an offer for a trip abroad


Information about the respective interests specified in the form


Contacting, for advice and implementation of the trip abroad


Creation of an agency contract with cooperation partners of StudentsGoAbroad

StudentsGoAbroad and its cooperation partners will only use the personal data for any other purpose than the one listed above, insofar as it is required to protect the legitimate interests of a third party or to avert dangers to state or public security or to pursue threats in accordance with Section 28 (2) BDSG Offenses is required.

5. Information

You have the right to free information about your stored data as well as the right to correction, deletion or blocking at any time. Please contact the contact address given in the imprint. We are at your disposal at any time for further questions about our information on data protection and the processing of your personal data.

6. Data Collection in Strict Compliance with the Law

When collecting, using and storing personal data, we observe the provisions of the Federal Data Protection Act, the Telemedia Act and, if applicable, other applicable data protection regulations. We store and process all customer data in compliance with the relevant provisions of the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).

7. No Data Collection and Transfer without Your Express Consent

We only collect, process and use your personal data if you have given your express prior consent. You can withdraw this consent at any time by sending a message to:

Lumen Media Pte. Ltd.


StudentsGoAbroad Headquarter


Bank of China Building #25-01


4 Battery Road


049908 Singapore


Tel. + 49 30 692 00 764


Email: info [at) lumen [dot] media

We will not pass on your personal data, including your home address and email address, to third parties without your express and revocable consent. This does not apply to our service partners who require the transmission of data to process our services (e.g. the partner company commissioned with the brokerage and the credit institution commissioned with the payment processing). In these cases, the scope of the transmitted data is limited to the minimum necessary.

8. Server Data

The server log files are pseudo-anonymized data that are recorded when you access our website. This information does not allow any conclusions to be drawn about you personally but is essential for technical reasons for the delivery and presentation of our content. They also serve our statistics and the constant optimization of our content. Typical log files are the date and time of access, the amount of data, the browser and its version used for access, the operating system used, the domain name of the provider you commissioned, the page from which you came to our offer (referrer URL) and your IP address. Log files also enable a precise check in the event of suspected illegal use of our website.

For technical reasons, The following data, which your internet browser transmits to us or to our web space provider, is recorded (so-called server log files):

Browser type and version


Operating system used


The website from which you are visiting us (referrer URL)


Website you are visiting


Date and time of your access

This anonymous data is stored separately from any personal data you may have provided and therefore does not allow any conclusions to be drawn about a specific person. They are evaluated for statistical purposes in order to optimize our website and our offers.

9. Duration of Data Usage

The personal data will be deleted immediately if you withdraw your consent or if the purpose of the data has ceased. Studentsgoabroad will immediately inform its cooperation partners of a revocation of consent given to data protection experts. Studentsgoabroad has obliged its cooperation partners to delete the personal data immediately after becoming aware of the revocation.

10. Newsletter Data

We use your e-mail address, regardless of the execution of the contract, exclusively for our own advertising purposes for sending the newsletter, provided you have expressly agreed to this. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by sending us a message. You can find the contact details for this purpose in our imprint. Your email address will then be deleted immediately.

For some newsletters sent by email, StudentsGoAbroad uses so-called pixel tags and other methods to collect information about sent emails, in line with industry practice. Pixel tags are tiny graphics files or links contained in HTML-encoded emails. If such an email is opened in an HTML-capable email program, the recipient's computer accesses the server of the website operator or the service provider commissioned by him to find the pixel tag file. This enables us to record and save information such as email addresses, the date and time the recipient opened the email, the HTML capability of the recipient's email program and other log information. Studentsgoabroad uses this information to optimize the delivery of future e-mails to certain recipients and to send them tailor-made offers at the optimal time.

11. Contact Possibility

On our website, we offer you the opportunity to contact us by email and/or via a contact form and via a chat window from the provider tawk.to. In this case, the information provided by the user is stored for the purpose of processing his contact. It will not be passed on to third parties. The data collected in this way is not compared with data that may be collected by other components of our website.

Certain visitors to the tawk.to chat widget and users of the tawk.to apps choose to interact with tawk.to in such a way that tawk.to must collect personal data. The amount and type of information tawk.to collect depends on the type of interaction. For example, we ask users of our app to provide an email address. In any case, Tawk.to only collects information that is necessary or suitable to fulfill the purpose of the visitor's interaction with tawk.to. Visitors can refuse to provide personally identifiable information at any time, with the proviso that they can prevent certain website-related activities.

12. Possibility to Comment

We offer you the opportunity to leave comments on the individual contributions on our website. The IP address of the author/subscriber is saved here. For our security, this storage takes place in the event that the author interferes with the rights of third parties and/or unlawful content is removed. There is therefore a self-interest on our part in the author's stored data, especially since we may be prosecuted for such violations. It will not be passed on to third parties. The data collected in this way is not compared with data that may be collected by other components of our site.

13. Subscription to Comments

On our website, we offer you the option of subscribing to subsequent comments on a contribution that you are about to write a comment on. If you choose this option, you will receive a confirmation email that will check whether you are actually the owner of the email address provided. The decision to subscribe to such follow-up comments can be canceled at any time. You can find details on this in the confirmation email. The data obtained in this way will not be passed on to third parties. The data collected in this way is not compared with data that may be collected by other components of our site.

14. Cookies

Our website uses so-called cookies in several places. "Cookies" are small text files that are stored on your computer and saved by your browser. They serve to make our offer more user-friendly, more effective and safer. Furthermore, cookies enable our systems to recognize your browser and offer you services. Cookies do not contain personal data. You have the option of preventing cookies from being saved on your computer by making the appropriate settings in your browser. However, this could limit the scope of our offer.

15. Google-Analytics with Anonymization Function

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called “cookies”, text files that are saved on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, please note that if you do this you may not be able to use the full functionality of this website.

16. Browser Plugin

You can prevent the storage of cookies by setting your browser software accordingly; however, please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de

17. Objection Against Data Collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set that prevents the collection of your data on future visits to this website: Deactivate Google Analytics. You can find more information on the handling of user data at Google Analytics in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

18. Demographic Characteristics in Google Analytics

This website uses the "demographic features" function of Google Analytics. This allows reports to be created that contain information about the age, gender, and interests of the website visitors. This data comes from interest-based advertising from Google and visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the point “Objection to Data Collection”.

19. The Use of Social Plugin

This website uses the following social media plug-in: "Facebook-I-Like" or "Facebook-Like", operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, United States.

This social media plugin is a software developed and made available by the aforementioned social media service that enables automated data exchange between the website and the social media service. Among other things, data from the aforementioned social media service can be dynamically transferred to the website. At the same time, data from the users of this website can also be transferred to the social media service, including the IP address. You can recognize the use of such social plugins by the specially marked buttons. Personal data can be exchanged with the respective social media service as soon as the website is displayed or loaded. In these cases, users have the option of rejecting this data exchange if necessary by changing the settings of their user account on the website of the aforementioned social media service.

You can recognize the use of the Facebook plug-in on the website by the Facebook symbol (white F on a blue tile or "thumbs up symbol") on a corresponding button. By clicking on this button, you consent to the use of this plugin and thus the transfer of personal data to the aforementioned social media service. We have no influence on the type and scope of the data transmitted and on its further processing. According to our current state of knowledge, the aforementioned social media service is informed about its IP address and the website using the plugin. If you are logged in to the aforementioned social media service platform at the same time, the information can be assigned directly to your user profile. If you would like to avoid such a collection of profile information, you should log out of the aforementioned social media service platform.

For more information from Facebook on how to use the corresponding plugin and social media service, please visit http://developers.facebook.com/plugins. For more information from Facebook about the so-called data usage guidelines, please visit: http://www.facebook.com/about/privacy

20. Data Protection Declaration for the Use of Instagram

Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our website with your user account. We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or how it is used by Instagram. For more information, see Instagram's privacy policy: http://instagram.com/about/legal/privacy/

21. Data Protection Declaration for the Use of Twitter

Functions of the Twitter service are integrated on our sites. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. This data is also transmitted to Twitter. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or of their use by Twitter. Further information can be found in Twitter's data protection declaration at https://twitter.com/privacy?lang=de. You can change your data protection settings on Twitter in the account settings at https://twitter.com/settings/account.

22. Data Protection Declaration for the Use of Google +1

Our pages use Google +1 functions. The provider is Google Inc. 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Collection and disclosure of information: You can use the Google +1 button to publish information worldwide. Via the Google +1 button, you and other users receive personalized content from Google and our partners. Google stores both the information that you have given +1 for content and information about the page that you viewed when you clicked +1. Your +1 can be displayed together with your profile name and your photo in Google services, such as in search results or in your Google profile, or elsewhere on websites and advertisements on the Internet. Google records information about your +1 activities in order to improve Google services for you and others. To be able to use the Google +1 button, you need a globally visible, public Google profile that must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name can also replace another name that you used when sharing content via your Google account. The identity of your Google profile can be displayed to users who know your email address or who have other identifying information about you. Use of the information collected: In addition to the uses described above, the information you provide will be used in accordance with the applicable Google data protection regulations. Google may publish summarized statistics about the +1 activities of the users or pass them on to users and partners, such as publishers, advertisers or connected websites.

23. Data Protection Declaration for the Use of Pinterest

Auf unserer Seite verwenden wir Social Plugins des sozialen Netzwerkes Pinterest, das von der Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest") betrieben wird. Wenn Sie eine Seite aufrufen die ein solches Plugin enthält, stellt Ihr Browser eine direkte Verbindung zu den Servern von Pinterest her. Das Plugin übermittelt dabei Protokolldaten an den Server von Pinterest in die USA. Diese Protokolldaten enthalten möglicherweise Ihre IP-Adresse, die Adresse der besuchten Websites, die ebenfalls Pinterest-Funktionen enthalten, Art und Einstellungen des Browsers, Datum und Zeitpunkt der Anfrage, Ihre Verwendungsweise von Pinterest sowie Cookies. Weitere Informationen zu Zweck, Umfang und weiterer Verarbeitung und Nutzung der Daten durch Pinterest sowie Ihre diesbezüglichen Rechte und Möglichkeiten zum Schutz Ihrer Privatsphäre finden Sie in den den Datenschutzhinweisen von Pinterest: https://about.pinterest.com/de/privacy-policy

24. Data Protection Declaration for the Use of YouTube

Our website uses plugins from the YouTube website operated by Google. The website is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers will be established. The YouTube server is informed of which of the pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. Further information on the handling of user data can be found in YouTube's data protection declaration at https://www.google.de/intl/de/policies/privacy

25. Data Protection Declaration for the Use of Vimeo Plugins

This website uses plugins from Vimeo.com, which is operated by Vimeo LCC, 555 West 18th Street, New York, New York 10011, USA. If you access our website from such a plugin, a connection to the Vimeo servers will be established and the plugin will be displayed on the website by notifying your browser. This tells the Vimeo server which of our websites you have visited. If you are logged in as a member of Vimeo, Vimeo assigns this information to your personal user accounts on these platforms. When using these plugins such as If you click/start a video or send a comment, this information will be sent to your e.g. Vimeo user account assigned, which you can only prevent by logging out before using the plugin. Information on the collection and use of data by the above Platform and plugins can be found in the data protection notice: https://vimeo.com/privacy.

26. Use of Web Fonts

External fonts, Google Fonts, are used on this website. Google Fonts is a service of Google Inc. ("Google"). These web fonts are integrated by a server call, usually a Google server in the USA. This tells the server which of our websites you have visited. The IP address of the browser of the end device of the visitor to this website is also saved by Google. You can find more information in Google's privacy policy, which you can access here: www.google.com/fonts#AboutPlace:about www.google.com/policies/privacy/

27. Data Protection Declaration Google Maps

This website uses the Google Maps product from Google Inc. By using this website, you consent to the collection, processing and use of the automatically collected data by Google Inc, its representatives and third parties. The terms of use of Google Maps can be found under "Terms of use of Google Maps".

28. Data Protection Declaration for the Use of Google AdSense

This website uses Google AdSense. This is a service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, for the integration of advertisements. Google AdSense uses cookies. These are files that Google PC can use to save the data of your use of our website. In addition, Google AdSense also uses web beacons, invisible graphics that enable Google to analyze clicks on this website, traffic on it and similar information.

The information received via cookies and web beacons, your IP address and the delivery of advertising formats are transmitted to a Google server located in the USA and stored there. Google may pass this collected information on to third parties if this is required by law or Google commissions third parties to process the data. However, Google will merge your IP address together with the other stored data.

By making the appropriate settings on your internet browser, you can prevent the aforementioned cookies from being stored on your PC. However, this means that the content of this website can no longer be used to the same extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Source: eRecht24, law firm Weiss & Partner, Google Analytics data protection declaration

Status of the data protection declaration: April 20, 2018

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